The Parliamentary and Health Service Ombudsman (PHSO) is an independent organisation in the UK that investigates complaints about public services provided by the National Health Service (NHS) and UK government departments and agencies.
In this webinar Shaun France, Learning and Organisation Development Manager at PHSO, talked about:
How PHSO set up a platform to empower staff to develop their skills, knowledge, and behaviours.
How Totara is used to provide spaced learning in a variety of formats, including e-learning, live online training, workshops, and self-directed learning.
How PHSO utilise integrations and automation for a better learning experience.
How the PHSO is working with the NHS to provide consistency in complaints handling.
Lessons learned to improve services for colleagues and the exciting functionality that PHSO is pursuing to cultivate a thriving learning culture
Get more information by clicking the 'contact' button on the menu above or by emailing us atinfo@chamburylearning.co.uk
Learning Management. Solved.
Chambury Learning promises to continually develop their services to meet and exceed customer expectations, providing a professional, customer-focused, single point of contact for Learning Management Systems advice and support. They are recognised for their excellent service and expertise as a preferred supplier to the healthcare sector creating an environment in which the customer feels that they can be open and transparent, that they are being listened to, ultimately making customers feel that they are the most important part of the journey.
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